Offer summary

Qualifications:

Currently enrolled in a full-time, degree-seeking program with an expected graduation date in 2026., Some exposure to Salesforce Communities is preferred., Interest in content creation, video editing, and/or content enablement is essential., Enthusiastic and confident with strong communication skills to articulate the company’s mission and products..

Key responsibilities:

Ensure a positive portrayal of SentinelOne as a reliable security solutions provider.

Collaborate with the Customer Experience team to support customer success initiatives.

Assist in content creation for Community posts and facilitate Community events.

Review analytics and generate monthly reports related to the Community portal.

Job description

About Us

At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.

From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.

About the Role:

As a Customer Experience Intern, you will play an important role in helping our customers succeed by being involved in different projects related to our SentinelOne Customer Portal and the Community – Digital Guided Onboarding, Threat Center, Customer Advocacy, Community Events, and more! We are hiring across our Customer Experience Team where you’ll get exposure into the cybersecurity industry. If you are interested in cybersecurity and enjoy working in a team environment, we’d like to meet you.

What will you do?

Ensure that SentinelOne is portrayed in a positive, authentic way as an ethical provider of reliable, effective and scalable security solutions
Collaborate with members of the Customer Experience team to ensure the overall success of our customers; and assist other members of the Customer Success organization
Help facilitate content for Community posts, questions, and discussions
Participate in Community events, webinars that enhance the user experience
Assist in testing different use cases in our Community sandbox environment
Review analytics related to our Community, and generate monthly reports for different areas of the portal
Provide ongoing support to Community-related items, such as, announcement pages, blog feeds, and more
Assist in the creation of one-pagers, data-sheets, videos, for external and internal consumption
Ensure that contributed projects meet reasonable expectations in regard to documentation quality, and overall usability and utility

What skills and knowledge should you bring?

Must be currently enrolled in a full-time, degree-seeking program with an expected graduation date in 2026
Some exposure to Salesforce Communities
Interest in content creation, video editing, and/or content enablement
Enthusiastic, driven and confident: the ability to clearly and persuasively articulate the company’s mission, product and business opportunity

Our Internship Program:

Our global internship program trains the next-generation of cybersecurity talent across a range of specializations, from threat intelligence to information security, engineering and marketing. Interns can learn about the network security industry from leading thinkers, grow their professional networks, and be part of a career-defining experience including:

1:1 mentorship
The opportunity to expand your knowledge and work on challenging projects
Training and Development opportunities
Connections to other recent grads, and employees across the company
Leadership speaker series where you can learn about other areas of the business and ask questions to the senior leadership team and industry experts
Fun events!

Length of internship: 9-weeks (June 23-August 22, 2025)

Interns are expected to work full-time, 40 hours per week. The hourly rate for this role is $25/hr

This U.S. role has a base pay range that will vary based on the location of the candidate. For some

locations, a different pay range may apply. If so, this range will be provided to you during the recruiting

process. You can also reach out to the recruiter with any questions.

Base Salary Range

$25—$25 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.

Required profile