About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Director of Platform Engineering will lead the design, implementation, and ongoing operation of our developer self-service platform, with a primary focus on Infrastructure as Code (IaC) and cloud migration initiatives. This role will drive the organization's platform strategy while taking leadership of our established Cloud Center of Excellence (CCoE). The Director will enable engineering teams to efficiently build, deploy, and maintain applications in cloud environments through automated, self-service capabilities while ensuring adherence to cloud governance and b
Location
This position is work from home within the US
The Main Responsibilities
Leadership & Strategy
- Lead the Platform Engineering team, providing technical direction, mentorship, and career development
- Develop and execute a comprehensive roadmap for our developer self-service platform
- Collaborate with executive leadership to align platform engineering initiatives with broader business objectives
- Take leadership of the existing Cloud Center of Excellence (CCoE), evolving its capabilities to drive cloud adoption, governance, and best practices across the organization
- Define and implement platform performance metrics and KPIs to measure success and drive continuous improvement
- Infrastructure as Code & Cloud
- Champion Infrastructure as Code (IaC) practices across the organization, establishing standards and patterns for infrastructure automation
- Oversee the design and implementation of reusable IaC modules and templates to accelerate cloud adoption
- Refine and enhance reference architectures for various cloud deployment patterns
- Implement robust infrastructure testing frameworks and CI/CD pipelines for infrastructure changes
Platform Development
- Direct the development of self-service capabilities that enable engineering teams to provision, manage, and scale infrastructure autonomously
- Build abstraction layers that simplify complex cloud services while maintaining appropriate guardrails
- Develop secure-by-default platform capabilities that enforce organizational security policies
Operational Excellence
- Establish operational standards for platform reliability, availability, and resilience
- Develop and maintain comprehensive documentation and training materials for platform users
- Create and maintain service level objectives (SLOs) for platform services
What We Look For in a Candidate
Education & Experience
- Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred
- 10+ years of experience in software engineering, infrastructure, or DevOps roles
- 5+ years of leadership experience managing engineering teams and Proven track record of successfully implementing and scaling cloud platforms
- Experience leading or participating in a Cloud Center of Excellence
Technical Skills
- Expert knowledge of Infrastructure as Code tools (e.g., Terraform, CloudFormation, Pulumi)
- Deep understanding of major cloud platforms (AWS, Azure, GCP) and their service offerings
- Experience leading cloud governance frameworks and enhancing Cloud Centers of Excellence
- Strong expertise in automation, CI/CD, and DevOps practices and proficiency with containerization technologies (Docker, Kubernetes)
- Experience with configuration management tools (e.g., Ansible, Chef, Puppet) and understanding of network architecture, security principles, and compliance requirements
- Familiarity with observability solutions (monitoring, logging, tracing)
Leadership & Soft Skills
- Exceptional communication skills with the ability to translate complex technical concepts to various stakeholders
- Strong strategic thinking and ability to develop long-term technical roadmaps and excellent problem-solving skills and ability to make decisions in complex situations
- Team-building expertise with a track record of developing high-performing engineering teams
- Change management experience, particularly related to organizational cloud adoption
- Business acumen with the ability to align technical initiatives with business outcomes and collaborative approach to working with cross-functional teams
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Requisition #: 337871
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
