Offer summary

Qualifications:

Board certified physician with a focus on reproductive healthcare., Minimum of 3 years in a strategic leadership role., Experience in designing and implementing clinical performance programs., Strong communication skills and data-driven decision-making abilities..

Key responsibilities:

Set goals and standards for clinical quality and team performance.

Oversee clinical audits and ensure compliance with regulatory frameworks.

Create training curriculum and develop individualized growth plans for team members.

Act as the clinical representative for external partnerships and press opportunities.

Job description

Unless otherwise noted, all positions are fully remote with work permitted from the following states: CA, CO, CT, DC, DE, HI, IL, MA, MD, NJ, NM, NY, OR, VT, and WA.

We are living through a pivotal moment for reproductive and sexual health—and Hey Jane is uniquely positioned to help.

From day one, we've been committed to providing safe, discreet medication abortion treatment—and have helped more than 80,000 people get the care they need. Today, we offer a range of reproductive and sexual health care services from the comfort and convenience of your phone. Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We’re committed to helping our patients get safe, discreet, judgment-free virtual health care, from a team that truly cares.

Hey Jane is seeking an experienced, part-time Chief Medical Officer to join our Leadership Team and drive clinical excellence across our organization. Reporting directly to the CEO, the CMO will set the strategic vision for clinical quality, shape a patient-centered team culture, and collaborate closely with Clinical Operations to enhance team efficiency and patient experiences. The ideal candidate combines deep expertise in reproductive healthcare with a proven ability to lead cross-functional initiatives, ensuring exceptional patient outcomes and compliance in a dynamic telemedicine environment.

Responsibilities

Clinical Quality

Set goals, standards and monitoring protocols for clinical quality and team performance to drive exceptional patient outcomes

Oversee clinical audits, chart reviews and incident reporting

Design high-quality clinical protocols for service expansions

Conduct ongoing analysis to identify opportunities for growth and improvement

Ensure compliance with complex regulatory frameworks

Assistance with clinical escalations

Learning and Development

Create ongoing training curriculum to reinforce best practices, and educate on emerging research relevant to our patient’s care

Develop timely feedback loop for individualized growth plans

Clinical culture and leadership

Ensure a team culture that seamlessly integrates with the broader Hey Jane organization, emphasizing safety, patient-centeredness and our core values.

Cultivate relationships with external clinical stakeholders and professional organizations

Cross-functional liaison

Contribute to Hey Jane’s strategy and design of high-priority initiatives, representing the clinical viewpoint

Work closely with Clinical Operations on efficiency, process standardization, staffing strategy, and other key considerations

Own cross-functional implementation of efforts to drive improvements to clinical safety, quality, efficiency and team experience

Hiring and training

Design hiring and interview criteria for new clinical team members

Actively participate in hiring processes

Own clinical onboarding for new team members

External representation

Be the “clinical face” of Hey Jane for panels, partnerships and press opportunities

Requirements

Board certified physician with a demonstrated passion for reproductive healthcare

At least 3 years in a strategic leadership role

Proven track record in designing clinical performance programs, including design, implementation and maintenance

Ability to balance clinical and operational constraints, finding “win win” outcomes wherever possible

Strong ability to drive complex, cross-functional projects that move the needle on clinical outcomes

Clear and persuasive communicator who can skillfully adapt clinical concepts to a variety of audiences

Demonstrated success in leadership and management

Data-driven with a strong ability to leverage numbers to drive improvements for patients and team

Comfortable manipulating data in Excel or Google Sheets

Position Details

Remote from approved states (CA, CO, CT, DC, DE, HI, IL, MA, MD, NJ, NM, NY, OR, VT, and WA)

~25 hours per week. Optional additional hours for patient-facing work.

Compensation: $100-150k + equity

At Hey Jane, we work towards the vision of having equitable healthcare, changing the status quo, and rebuilding the way people experience healthcare—and bring that same vision to our workplace. We’re an equal opportunity employer committed to building an inclusive environment, and encourage all applicants from every background and life experience.

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