Offer summary

Qualifications:

Bachelor's degree required., 4+ years of related experience preferred., Experience in community resource coordination and care management is beneficial., Strong leadership and coaching skills are essential..

Key responsibilities:

Supervise community and resource coordination activities for member support.

Monitor and review outreach activities to ensure members are connected to resources.

Assign tasks to team members based on needs and compliance requirements.

Provide coaching and guidance to improve team performance and member care.

Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Supervises community and resource coordination activities to ensure members are connected to local resources and are being supported throughout care/service. Supervises day-to-day activities of community and resource coordination team members and issues related to members. Position will work remotely and will need to work CST hours, preferred to be seat ed in a CST state.

(Will be required to work 4, 10 hour days Friday through Monday. Schedule will be 8a-7p CST).

Monitors and reviews all community and resource coordination activities including member outreach and ensuring members are connected to local resources throughout care/service
Assigns community and resource coordination tasks to the team based on state and contractual requirements and member needs
Works with community and resource coordination and care management team to ensure effective, appropriate care of the member and addressing member needs
Ensures compliance with state and regulatory guidelines and standards
Educates and provides guidance and/or resources for community and resource coordination team to address member requests/needs
Evaluates community and resource coordination team’s performance and provides feedback regarding performance, goals, and career milestones
Provides coaching and guidance to community and resource coordination team to improve community resources, outreach services and connecting members to community resources to provide necessary care in a cost-effective manner
Assists with onboarding, hiring, and training community and resource coordination team members
Performs other duties as assigned
Complies with all policies and standards

Education/Experience: Requires a Bachelor's degree and 4+ years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Pay Range: $62,400.00 - $112,400.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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