Offer summary

Qualifications:

An Associate's, Bachelor’s, or higher degree in a technical field., 3+ years of professional experience in large scale enterprise and/or hosted environments., 2+ years of experience in a Systems Administrator/Engineer role, with expertise in Microsoft Windows and Linux servers., Hands-on experience with AWS and Azure, and proficiency in IT scripting technologies..

Key responsibilities:

Build and maintain systems infrastructure, including compute and storage.

Manage day-to-day operations of core technology systems and troubleshoot issues as they arise.

Lead efforts to evaluate and introduce new technologies, and create detailed documentation of systems.

Provide 24x7 support for critical production systems and lead project efforts through the full lifecycle.

Job description

US Fertility is a leading provider of fertility services, dedicated to helping individuals and couples achieve their dream of starting a family. Our network of fertility clinics spans across the United States, and we are committed to providing high-quality, compassionate care to our patients. We rely on cutting-edge technology and innovative solutions to deliver the best possible patient experience.

The Information Technology Department is seeking a Lead Systems Engineer to join the Core Technology Services team. This individual will build and support enterprise IT systems infrastructure and services across US Fertility’s multiple sites, data centers and cloud environments. This position will play a key role in facilitating the organization’s rapid growth by ensuring that new systems and technologies are selected and implemented in an optimal manner, and that existing systems are well-maintained.

We are currently seeking a full-time Lead Systems Engineer to join our team. This position is remote, and the general schedule is Monday-Friday 8:30am-5:30pm, with the ability to work on-call as necessary.

How You'll Contribute:

We take a "whatever it takes" approach, even if it's outside the scope of our usual responsibilities. The Lead Systems Engineer will generally be responsible for:

Build and maintain systems infrastructure – including compute & storage
Manage the day-to-day operations of the core technology systems infrastructure
Troubleshoot issues as they arise – participate in root cause analysis and work to prevent future occurrences.
Lead efforts to evaluate, test, and introduce new technologies and approaches
Create detailed documentation of current and planned systems
Monitor system health and performance to ensure high levels of performance, availability, and security
Develop and maintain architecture requirements, evaluation of candidate cloud services, metrics, supporting documentation, and final reference architecture documents
Provide 24x7 support for critical production systems on an on-call rotation basis
Perform scheduled maintenance and support release deployment activities as needed
Track issues and maintain adherence to existing change control and escalation processes
Lead project efforts through full lifecycle, including requirements gathering, scoping, implementation, and operational handoff
Provide input on architectural decisions made across the team

What You'll Bring:

An Associate's, Bachelor’s, or higher degree in a technical field
3+ years of professional experience in large scale enterprise and/or hosted environments
2+ years of experience implementing and supporting fault tolerant, highly available systems solutions in a multi-tier environment
2+ years of experience in a Systems Administrator/Engineer role
2+ years of experience in administration and support of Microsoft Windows and Linux servers
2+ years of experience with Microsoft Active Directory and Entra ID
2+ years of prior experience working in a highly virtualized environment (HyperV, VMWare, Citrix)
AWS and Azure hands-on engineering experience
Demonstrated ability to automate tasks through standard IT scripting technologies on Windows and Linux (PowerShell, Perl, Python, etc.)
Demonstrated experience with IaC tools like Ansible, Terraform, CloudFormation and/or AWS CDK
Experience in a 24x7x365 data center and with cloud/SaaS technologies
Excellent written and oral communication skills, along with collaborative team skills
Ability to think critically and solve complex issues
Ability to diagnose and troubleshoot networking and server issues using appropriate monitoring and diagnostic tools
Ability to prioritize across multiple projects and meet deadlines
Experience working with classified information such as HIPAA, SOX, and financial data
Able to work scheduled and on-call rotations (rotation will include weekends and holidays)

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

Competitive pay + bonus
Comprehensive training
Medical, dental, vision, and 401(k) matching
Generous paid time off and holidays
Retirement plan
Tuition assistance
Ability to make an impact in the communities we serve

At US Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. This is an ideal time to join our team!

To learn more about our company and culture, visit here.

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.

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