Offer summary

Qualifications:

Bachelor's degree preferred with 3-5+ years of experience in high tech Order Management, Sales Operations or Revenue Operations., Strong attention to detail and ability to work in a fast-paced environment., Excellent interpersonal, organizational, communication, and customer service skills., Solid understanding of CRM systems, particularly Salesforce.com (SFDC)..

Key responsibilities:

Review and analyze incoming worldwide sales orders in SFDC for compliance with guidelines.

Manage relationships with Sales, DealDesk, Finance, and Onboarding teams to resolve order issues.

Provide data support to the sales organization regarding customer and order information.

Drive process improvement solutions and manage month-end close tasks associated with bookings.

Job description

About Us

At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.

From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.

What are we looking for?

We are looking for a Contract Sales Operations Analyst to report to the Manager of Order Operations.

What will you do?

Review, analyze and define process for incoming worldwide sales orders in SFDC to ensure compliance with order guidelines and company procedures
Ensure that orders are processed and expedited with accuracy
Manage relationships with Sales, DealDesk, Finance and Onboarding teams, etc. to resolve order issues
Provide support to the sales organization in terms of data requests for customer and order information
Understand and adhere to Accounting guidelines for order bookings
Reporting and analytics pertaining to order management
Develop/ document and own process improvement solutions to achieve company objectives
Perform month-end close tasks associated with bookings
Manages maintenance of the Sales Operations email queue to act as frontline support to our Sales teams
Drives Sales Operations projects as needed to support Sales and the organization’s overall priorities for building scale into our systems and processes
Manages, maintains and performs data admin actions (e.g. duplicate merging, ownership changes, record alignments & migrations, scrubbing, etc.)
Evaluates and implements ways to automate and improve current processes, tools and dashboards to drive Sales operational and productivity improvements
Analyze data and leverage insights to identify problems, effectively incorporates improvements and track success

What skills and knowledge should you bring?

Bachelor's degree preferred with 3-5+ years of experience in high tech Order Management, Sales Operations or Revenue Operations
An ideal candidate will have strong attention to detail but will also have what it takes to handle working in a fast-paced “rocketship” growth environment support a Sales organization
Strong interpersonal, organizational, communication, & customer services skills
Possess a solid understanding of CRM systems, opportunities, contracts, and sales process; Salesforce.com (SFDC) experience highly desired
Must be a self-starter and team player and able to work in a fast-paced and rapidly changing environment
Experience with monthly and quarterly close activities

This U.S. role has a base pay range that will vary based on the location of the candidate. For some

locations, a different pay range may apply. If so, this range will be provided to you during the recruiting

process. You can also reach out to the recruiter with any questions.

Base Salary Range

$80,000—$110,000 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.

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