Offer summary

Qualifications:

Experience managing and configuring Atlassian products, particularly Jira Cloud and Jira Service Manager., Proficiency in scripting and automation using languages like bash and python., Familiarity with Agile and Kanban development frameworks and project management., Ability to troubleshoot complex issues and support technical users..

Key responsibilities:

Manage and configure Jira and related Atlassian products to meet organizational needs.

Conduct requirements analysis and provide solutions for technical users.

Automate manual tasks and support integrations with third-party software via API.

Work independently to ensure effective IT Service Management and incident resolution.

WHOFounded in 2006 and headquartered in Redmond, WA. Our Senior Leadership team has more than 137 years of combined experience in the Telecommunications and Software Industry. Inabia is built on family values and close-knit culture. This commitment extends to the relationships we build with both our employees and our business partnerships.As a Minority Certified business, we strive to positively impact society through technology, people, and innovation.WHATFor over a decade, we have been providing powerful IT and business solutions to individuals and businesses alike. Here at Inabia, we believe that our success reflects our clients’ success.HOWWe are fortunate to be situated in a city where technology and innovation is not only appreciated; but part of day to day lives. We are a growing company that has adapted and evolved our approach, helping us to exceed the ever-changing needs and requirements of our clients.WHYWe are a company that fosters and values relationships, as a result many of our clients have been with us from the start of our journey. We ensure that our partners have access to best-in-class professional support, management consulting and staffing services. We make sure our consultants are carefully screened and selected based on their experience. This process ensures that we meet or exceed the specific needs of our clients.

Job description

Position: Sr. Jira Administrator/Architect
Location: Remote EST/CST
Mush Have Skills:
Planview Zephyr
ScriptRunner

Experience
Familiar with Agile and Kanban development frameworks and project management
Ability to troubleshoot and analyze complex issues to provide comprehensive solutions
Able to demonstrate experience supporting technical users and conduct requirements analysis
Can work independently with minimal guidance & oversight
Experience with IT Service Management and familiarity Incident & Problem management
Required Technical Expertise
Experience managing and configuring Atlassian products (specifically Jira Cloud, Jira Service Manager, Jira Automation)
Experience with Atlassian Marketplace add-ons such as Zephyr Automated Test Suite and ScriptRunner
Demonstrated proficiency with scripting and automation (bash, python, other programming languages)

Preferred Technical Experience
Experience automating manual tasks
Experience with Agile processes and other tools in the space (Rally, Trello)
Experience with identity management, SSO, and license management
Experience supporting custom and third-party software integrations into a SaaS platform via API
Experience with large platform migration efforts

Required profile