Bachelor's degree in IT or related field., Proven experience in a service desk or technical support role., Strong problem-solving skills and attention to detail., Excellent communication and interpersonal skills..
Key responsibilities:
Provide technical support to end-users via phone, email, and in-person.
Troubleshoot and resolve hardware and software issues.
Document and track support requests in the ticketing system.
Collaborate with other IT teams to improve service delivery.
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About Lee County Clerk of the Circuit Court & Comptroller
The Clerk of the Circuit Court & Comptroller is an independently elected public trustee established by the Florida Constitution. The Clerk is responsible for safeguarding public records and public funds for the people of Lee County. In addition to the role of Clerk of the Circuit Court, the Clerk is the County Recorder, Clerk of the Board of County Commissioners, and the Chief Financial Officer, Treasurer and Auditor for Lee County.
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