Hospice Scheduling Specialist

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Graham Healthcare Services is seeking a Hospice Scheduling Specialist, preferably with experience in scheduling and the Homecare Homebase EMR system, to provide essential back-office support for clinical field staff and manage patient appointment coordination for our Graham Healthcare hospice teams.

Hospice Scheduling Specialist Job Responsibilities:

The Hospice Scheduling Specialist will assist the agency personnel in care coordination of patient/client services.  This position will serve as a liaison between the organization, referral sources, patients/clients, and agency personnel.

• Coordinate and assign daily patient appointments and schedules for clinical field staff
• Complete the scheduling workflow by assigning appropriate clinical team members according to the ordered visit frequencies
• Plan and assign client visits to clinical staff based on geographic proximity and staff availability, in coordination with Clinical Supervisors
• Proactively identify and resolve scheduling issues to ensure all patient appointments are accurately assigned and not missed
• Generate and work daily and weekly scheduling reports to ensure timely patient visit assignments, monitor visit completion, and identify unassigned visits
• Effectively communicate essential information to the hospice management team and clinical providers to support seamless coordination of care and services
• Participate in daily scheduling morning team huddles, and attend scheduled company meetings
• Prepare Triage after-hours, holiday, and weekend scheduling reports for the Triage and weekend staffing teams
• Effectively utilize computer software applications (Microsoft Word, Microsoft Excel, and Microsoft Teams)

Hospice Scheduling Specialist Qualification Requirements:

• College degree preferred
• High school diploma or GED equivalent required
• At least two years of scheduling experience (Hospice scheduling highly preferred)
• Strong computer skills
• Critical thinking and problem-solving skills

About Graham Healthcare Group:

As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.

Join the Graham Healthcare Group and enjoy the following benefits:

• Competitive Pay:  With opportunity for advancement 
• Health and Welfare Benefits:  Various medical, dental, and vision insurance options for you and your family to choose from. 
• Supplemental Benefits: Company paid life insurance and disability benefits.  Also, pre-tax FSA and HSA plans are offered. 
• Generous PTO Packages.
• Retirement:  Save for your future with our company offered 401k plan and pension.
• Company-Paid Education Programs:  Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan. 

Benefits may vary based on your employment status.

NOTICE:

• Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
• By supplying your phone number, you agree to receive communication via phone or text.
• By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer