High school diploma or equivalent required., Excellent communication skills, both verbal and written., Experience in customer service or call center environment preferred., Ability to work in a fast-paced environment and handle multiple tasks..
Key responsibilities:
Answer incoming calls and assist customers with inquiries.
Provide accurate information about products and services.
Document customer interactions and maintain records.
Collaborate with team members to improve service quality.
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Multinazionale fondata nel 1998, con circa 4.000 dipendenti, 5 siti in tre differenti nazioni (Italia, Romania e Brasile), che opera in diversi mercati: telco, media, energy, banking e public sector.
Gestisce un portafoglio diversificato di servizi outsourcing quali Contact Center Teleselling, Servizi di Customer Care Digitali, Soluzioni di Big Data Analytics.