Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Strong communication and interpersonal skills., Experience in customer service or onboarding processes., Proficiency in CRM software and data management..

Key responsibilities:

Guide new customers through the onboarding process.

Provide training and support to ensure successful product adoption.

Collaborate with sales and support teams to address customer needs.

Monitor customer feedback and suggest improvements to the onboarding experience.

Tripleseat is a catering and event management web-based platform for restaurants, hotels, and unique venues that will increase sales and streamline the booking process. It is the first web-based system created by restaurant event planners for restaurant event planners. Tripleseat captures leads through the venue’s website and Facebook page and automatically uses that information to populate everything to facilitate the event manager’s job. It just takes a few clicks and it will build the client database tracking their history of bookings, generate all the documents needed at once, and change them all simultaneously, while also popping the information onto a web accessible calendar which displays it to be accessed anytime, anywhere Tripleseat has taken the restaurant business by storm, providing solutions and simplifying the event process from start to finish.

Required profile