Bachelor's degree in Business Administration or related field., Experience in customer service or insurance industry preferred., Strong communication and interpersonal skills., Proficiency in Microsoft Office and CRM software..
Key responsibilities:
Manage service contracts for health and accident insurance.
Assist clients with inquiries and policy changes.
Prepare and maintain accurate reports on client interactions.
Collaborate with team members to improve service delivery.
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The UNIQA Group is one of the leading insurance companies in its core markets of Austria and Central and Eastern Europe (CEE). More than 21,000 employees and exclusive sales partners serve more than 17 million customers across 17 countries. UNIQA is the second largest insurance group in Austria with a market share of about 21 per cent. In the CEE growth region, UNIQA is present in 14 markets: Albania, Bosnia and Herzegovina, Bulgaria, Croatia, the Czech Republic, Hungary, Kosovo, Montenegro, North Macedonia, Poland, Romania, Serbia, Slovakia and Ukraine. In addition, insurance companies in Switzerland and Liechtenstein are also part of the UNIQA Group.