Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field preferred., Proven experience in customer service or support roles, ideally in a senior capacity., Strong communication and interpersonal skills to effectively interact with clients and team members., Proficiency in customer service software and Microsoft Office Suite..

Key responsibilities:

Manage and resolve customer inquiries and complaints in a timely manner.

Provide training and support to junior customer service representatives.

Analyze customer feedback and suggest improvements to enhance service quality.

Collaborate with other departments to ensure customer satisfaction and service efficiency.

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. We leverage our global reach and extensive asset network to serve our customers and consumers around the world, delivering the right products to the right location, at the right time – safely, responsibly and reliably. Our activities span the entire value chain from farm to fork, across a broad range of business lines (platforms). Since 1851 our portfolio has grown to include Grains & Oilseeds, Food & Feed Solutions, Coffee, Cotton, Juice, Rice, Sugar, Freight and Global Markets. We help feed and clothe some 500 million people every year by originating, processing and transporting approximately 80 million tons of products. Structured as a matrix organization of six geographical regions and nine platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. For more information, visit www.ldc.com.

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