Customer Service Representative (English & Spanish Speaking)

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Fluent in both English and Spanish, with excellent communication skills., High school diploma or equivalent; additional education in customer service is a plus., Proficient in using customer service software and tools., Strong problem-solving abilities and a customer-oriented mindset..

Key responsibilities:

  • Assist customers with inquiries and issues via phone, email, and chat.
  • Provide accurate information about products and services in both languages.
  • Document customer interactions and maintain records in the system.
  • Collaborate with team members to improve service delivery and customer satisfaction.

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Experience

Spoken language(s):
EnglishSpanish
Check out the description to know which languages are mandatory.

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