Offer summary

Qualifications:

Currently pursuing a Bachelor’s or Master’s degree in Business, Information Systems, Public Policy, or a related field., Strong research and analytical skills with the ability to synthesize regulatory content., Attention to detail and a proactive approach to learning complex rules and exceptions., Effective communication skills and a collaborative mindset..

Key responsibilities:

Support the development of comprehensive test cases for financial professional appointment workflows and commissions.

Research and document regulatory differences in appointment rules and licensing requirements.

Collaborate with cross-functional teams to ensure model accuracy and participate in Agile ceremonies.

Assist in documenting appointment and commission related business logic and identify improvement opportunities.

Job description

We are looking for a motivated and detail-driven IT Partner Experience Intern to join our team, with a focused role in supporting our Onboarding and Commissions teams.

This internship offers the unique opportunity to work on initiatives that directly impact how our partners are onboarded, appointed, and managed across all U.S. jurisdictions.

As part of the Partner Experience Systems team, you will contribute to the development and validation of test cases that reflect the diverse regulatory requirements across states. You’ll gain exposure to the systems, data models, and agile processes that power the financial professional journey from appointment to activation, as well as systems processes and teams that are responsible for payment of commissions.

 

About The Program 

At Symetra, we share a deep commitment to bringing value to underserved communities and aspire to be the most inclusive insurance company in the country. Our interns work on real, meaningful projects that contribute toward our goal and are an important part of our Symetra community. As an intern, you will gain practical hands-on experience developing code, solving problems, participating on a scrum team, and working in a virtual corporate office.  

The Software Engineering Intern solves business needs by building quality software with guidance from senior engineering team members. Symetra's Internship Program for Summer 2025 is entirely remote - all interns will learn and work in a virtual setting. The internship duration is 12 weeks, running from June 16 – September 5.

Potential projects, responsibilities, & opportunities: 

Support the development of comprehensive test cases to validate financial professional appointment workflows and commissions across all U.S. states and territories
Research and document regulatory differences in appointment rules, licensing requirements, and exceptions by jurisdiction
Collaborate with cross-functional teams including product owners, compliance, legal, and engineering to ensure model accuracy
Participate in Agile ceremonies (stand-ups, backlog grooming, sprint planning, and system demos) alongside product and technical teams
Assist in documenting appointment and commission related business logic and system behaviors in tools like Confluence and Jira
Help identify gaps, edge cases, and improvement opportunities in current appointment handling processes

 

Your Education, Experience, And Skills

Currently pursuing a Bachelor’s or Master’s degree in Business, Information Systems, Public Policy, or a related field
Strong research and analytical skills, with the ability to synthesize regulatory content into clear business scenarios
Attention to detail and a proactive approach to learning complex rules and exceptions
Comfortable working with spreadsheets, documentation tools (Confluence), and agile boards (Jira)
Interest in partner ecosystems, compliance, or the financial services industry is a plus
Effective communication skills and a collaborative mindset

What You’ll Gain

Hands-on experience with partner-facing systems and real-world regulatory modeling
A practical understanding of commission and appointment workflows and licensing practices across U.S. jurisdictions
Exposure to Agile delivery methods and enterprise system development
Mentorship from experienced professionals in product systems, compliance, and partner enablement
The opportunity to contribute to meaningful enhancements in partner experience and operational accuracy

Work Authorization 

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. 

We empower inclusion 

At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. Learn more about our efforts here. 

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

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