Workforce Expert (Client Success & Strategic Partnerships) - Full-time - Manila (Remote)

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Minimum 5 years’ experience in client management, operations, HR, or project management., Proven ability to work with international clients in a multi-country environment., Strong communication, problem-solving, and stakeholder management skills., Bonus: Experience in a Human Resources Business Partner (HRBP) role and familiarity with CRMs like Freshsales..

Key responsibilities:

  • Lead clients through onboarding, recruitment, and team integration.
  • Collaborate closely with recruitment teams to align on hiring needs.
  • Educate clients on employment regulations and cultural best practices.
  • Build long-term partnerships that drive client growth and satisfaction.

Filta. logo
Filta. Scaleup http://www.filtaglobal.com
201 - 500 Employees
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Job description

📍 Remote (Philippines-based) | 🕒 Mon–Fri, 6 AM–3 PM MNL | 🧑‍💻 Full-Time, Permanent

Filta | Making Global Hiring Simple

  • We help companies hire and manage top remote talent from the Philippines and Colombia.
  • Since 2016, we've grown from a niche recruitment firm into a global hiring partner, supporting clients across 9 countries and 10 time zones.
  • In 2024, we were ranked in the top 10% of outsourcing firms by Outsource Accelerator, reflecting our dedication to quality, compliance, and personalized service.

The Opportunity

We are looking for a Workforce Expert to act as a strategic advisor and primary relationship manager for our clients. This is a senior-level role ideal for someone with a passion for client success, workforce planning, and cross-cultural collaboration.

What You’ll Do

  • Lead clients through onboarding, recruitment, and team integration
  • Collaborate closely with recruitment teams to align on hiring needs
  • Educate clients on employment regulations and cultural best practices
  • Advise on team structure, performance, compensation, and retention
  • Proactively manage escalations and coordinate internal responses
  • Build long-term partnerships that drive client growth and satisfaction


What We’re Looking For

  • Minimum 5 years’ experience in client management, operations, HR, or project management
  • Proven ability to work with international clients in a multi-country environment
  • Strong communication, problem-solving, and stakeholder management skills
  • Bonus: Experience in a Human Resources Business Partner (HRBP) role and familiarity with CRMs like Freshsales

Why Join Us

  • Equipment will be provided. 
  • Monthly salary, internet allowance, and phone allowance
  • Work from Home arrangement with 6:00 am to 3:00 pm PHT Monday to Friday shift
  • HMO healthcare for you and one dependent (with COVID insurance)
  • 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization)
  • Government-Mandated Benefits
  • Paid Philippines Public Holidays
  • 13th Month Bonus
  • Access to 50 offices for 3 days a week across the Philippines
  • Birthday Cake
  • Paid Birthday Leave
  • Work Anniversary Gifts
  • Year-End Party

Apply Now

If you're ready to help companies build exceptional offshore teams and want to be part of a fast-growing, values-driven organization, we’d love to hear from you.


Note: You must be a Filipino citizen and submit your application in English. 

If you want to fast-track your application, complete it online and connect with Anne Rose Malalis on LinkedIn here.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Problem Solving
  • Distributed Team Management

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