Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proven experience in technical support or IT management., Strong leadership and team management skills., Excellent communication and problem-solving abilities..

Key responsibilities:

Lead and manage the technical support team to ensure high-quality service.

Oversee the resolution of technical issues and customer inquiries.

Develop and implement support processes and best practices.

Coordinate training and development for team members.

Influx delivers brand-first service experiences from startup to scale. Founded in 2013, we’re bringing ‘on demand’ to customer support. Our follow-the-sun model means you get consistent, high-quality coverage in any timezone.

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