Proficient in written communication and email etiquette., Experience with customer service or support roles is preferred., Strong organizational skills and attention to detail are essential., Familiarity with email management tools and software is a plus..
Key responsibilities:
Manage and respond to customer emails in a timely manner.
Assist in resolving customer inquiries and issues via email.
Maintain accurate records of correspondence and customer interactions.
Collaborate with team members to improve email response strategies.
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