Bachelor's degree in a relevant field such as Design, Business, or Technology., Proven experience in customer experience (CX) and user experience (UX) management., Strong analytical skills and proficiency in data-driven decision making., Excellent communication and leadership abilities..
Key responsibilities:
Oversee the delivery of CX and UX projects to ensure they meet client expectations.
Collaborate with cross-functional teams to enhance user experience across platforms.
Conduct regular assessments and reports on project performance and user feedback.
Lead client meetings to discuss project progress and gather requirements.
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