Offer summary

Qualifications:

Minimum 2 years of experience in Property & Casualty (P&C) insurance., Strong attention to detail and excellent customer service skills., Proficiency in Microsoft Office and insurance-related software systems., Strong communication skills for internal collaboration..

Key responsibilities:

Process and review insurance documents related to Commercial Workers Compensation policies.

Process policy changes such as endorsements and cancellations.

Verify the accuracy of information and make necessary updates in internal systems.

Collaborate with underwriting, claims, and billing departments to resolve processing issues.

Job description

Company Overview

FOCUS provides cloud-based, core administration solutions (FOCUS Tech) and services (FOCUS Insurance Services) for P&C insurance companies and MGAs. Using decades of industry experience, FOCUS is taking the risk out of insurtech for small, mid-size, and growth-focused insurance organizations.

When you join FOCUS, you immediately become one of our most valued components – and we’re committed to investing in you. That means you can look beyond the paycheck and excellent benefits to an environment that will help you grow and achieve your professional goals through development and advancement opportunities and the support of our outstanding leaders and teammates.

Position Overview:

We are seeking an Underwriter CL – Associate to join our remote team. In this role, you will be responsible for answering customer service phone calls, chats and processing insurance transactions and documents with accuracy and efficiency, ensuring compliance with company guidelines and industry regulations.

Shift Hours:

The hours of operation for this department are M-F 9am-6pm EST.

Key Responsibilities:

Process and review insurance documents related to Commercial Workers Compensation policies.

Process policy changes such as endorsements, cancellations and other policy requests.

Verify the accuracy of information, making necessary updates in internal systems.

Ensure all documents comply with company policies and industry standards.

Collaborate with underwriting, claims, billing and other departments to resolve processing issues.

Maintain data integrity by following established procedures and quality control measures.

Meet productivity and accuracy benchmarks in a deadline-driven environment.

Qualifications:

Minimum 2 years of experience in Property & Casualty (P&C) insurance.

Strong attention to detail with excellent Customer Service and organizational skills.

Ability to process endorsements and policy changes in our client's system

Ability to work independently in a remote setting while meeting performance goals.

Proficiency in E-mail: Open your Outlook, Start an E-mail, attach a document to the E-mail.

Browser: Open an internet browser, save a page as your favorite, open another browser, minimize the browser.

Microsoft Office and insurance-related software systems.

Communication: Open Teams, share your screen, minimize Teams

Strong communication skills for internal collaboration.

Why join the FOCUS Team?

The FOCUS Difference:

Medical, Dental, Vision, Life, Pet; Flexible Spending Account
Competitive Salaries
401K Match
Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave
Short and Long-Term Disability
Employee Support Programs, Including Mental Health
Tuition Reimbursement
Matching Charitable Gift Program
Lucrative Referral Program
Commuter Benefits
Flexibility: Remote and Hybrid Opportunities Available

This position is not able to be performed in California, Colorado, New York or Washington.

EEO

Team Focus Insurance Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability

Team Focus Insurance Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at hrinfo@peak6insurtech.com. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.

Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process.

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