High school diploma or equivalent required., Strong communication skills in Dutch and English., Experience in customer service or related field preferred., Proficiency in using customer service software and tools..
Key responsibilities:
Assist customers with inquiries and issues via phone and email.
Provide accurate information about products and services.
Document customer interactions and maintain records.
Collaborate with team members to improve service delivery.
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WEngage creates the best and authentic customer experiences driven by skilled employees, cutting-edge technology and certified working procedures.
We offer a wide range of customised customer contact solutions (from customer selection and acquisition, to customer care, engagement and retention) for various sectors and in different (international) markets.
In this way, we strive every day for better connections with our employees, with your end customers, with our partners and in fact with all our stakeholders.
Since 2023, Call-IT, IPG and In2com have joined forces in WEngage to make the most of the synergies and this under the motto "together for better connections".
WEngage International NV
0879.144.256