Offer summary

Qualifications:

Experience in managing and delivering individual case work, particularly in health and social care settings., Understanding of safeguarding practices and the ability to implement relevant policies., Strong emotional intelligence and calmness in challenging situations., Demonstrable digital competence with online case management systems..

Key responsibilities:

Empower clients by providing tailored information and support through various channels.

Advocate for clients to improve their service and support outcomes.

Build relationships with healthcare professionals and relevant agencies.

Work flexibly to respond to client enquiries and collaborate with multidisciplinary teams.

Job description

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

Your contract will be permanent.

You’ll work 30 hours a week.

You’ll be paid £29,329.62 per year

What you'll do:

Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
Work flexibly across the service responding to enquiries through a range of channels.
Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring:

Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
Ability to be calm and use emotional intelligence in challenging casework
Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally

Vacancy closes: 12 May 2025

If you feel like this role is right for you, click on apply for more information!

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