Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proven experience in IT support, particularly Level 2 support., Strong troubleshooting skills and knowledge of hardware and software issues., Excellent communication and customer service skills..

Key responsibilities:

Provide technical support to end-users for hardware and software issues.

Diagnose and resolve technical problems in a timely manner.

Document support requests and resolutions in the ticketing system.

Collaborate with other IT teams to improve support processes.

To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations deliver experience by design. This is what it means to be human-centred and technology-enabled. We believe that partner is a verb. With Compugen as your ally from day one, you see and feel the difference. This is where inspiration meets impact.Relentlessly CuriousWe think differently. We ask questions in an unending pursuit to uncover your why. From the way we engage internally to the bonds we build with our customers and community, this no-stone-unturned passion translates possibility into reality.Collaborative at the CoreWe are grounded in the potential of technology and the impact of people. Through deep discussion and challenging inquiry, we embrace diverse perspectives and celebrate unique views. With true trust in each other creative ideas flow, goals are achieved, and innovation abounds.Driven to Make a DifferenceWhen you have innovation at hand and intention in your heart, one person can drive change. With one word, one device, one connection; change ignites, and all will flourish.Get an Ally in Your Technology Journey.We deliver experience by design; visit compugen.com to start now: #DreamDesignDeliver

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