Seasonal Operations Support Specialist

Who We Are

Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.

We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes.

We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.

What We Build

Our products—Eureka Math and Eureka Math², Wit & Wisdom, PhD Science, Geodes, and the newly launched Arts & Letters ELA—are trusted by thousands of schools and districts nationwide.

• Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.

• Wit & Wisdom® and Arts & Letters ELA™ anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes® complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.

• PhD Science is a hands-on K-5 Science program that sparks curiosity as students build enduring knowledge of how the scientific world works.

These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students.

Where We’re Headed

Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journey—from curriculum to professional learning to platform and support.

Our long-term vision is to become a true partner in impact—not just delivering curriculum, but supporting educators in achieving outcomes at scale.

Job Purpose

The Seasonal Operations Support Specialist is a position that reports to the Senior Operations Strategic Accounts. This role will support the Operations Supply Chain team during peak season as a seasonal hire. This position will work with members of the Operations team to monitor and report on exceptions, enter and analyze data, and support the team with other administrative tasks, as needed.

Responsibilities

• Monitors exceptions reporting and promptly communicate any anomalies to the Senior Manager, Operations-Strategic Accounts, ensuring timely awareness and response to operational issues.

• Demonstrates proactive problem-solving skills and the ability to troubleshoot data-related issues independently.

• Escalates any issues as required to the Senior Manager, Operations-Strategic Accounts, for timely resolution and decision-making.

• Accurately enter and manage data into Salesforce to support daily case management operations.

• Applies basic analytical skills to interpret data and identify trends and insights.

• Develops and maintains routine and ad-hoc reports using tools such as Excel, Salesforce, Power BI, etc.

• Actively engages in relevant team meetings, providing input, insights, and recommendations to drive operational excellence, fostering collaboration and continuous improvement within the team.

• Assists the team with various administrative tasks, including documentation, data collection, reporting, etc., to support team productivity.