High school diploma or equivalent required., Experience in customer service or manufacturing preferred., Strong communication and problem-solving skills are essential., Proficiency in using customer service software and tools..
Key responsibilities:
Respond to customer inquiries and provide product information.
Assist customers with order processing and issue resolution.
Collaborate with manufacturing teams to ensure customer satisfaction.
Maintain accurate records of customer interactions and transactions.
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At the forefront of advanced materials innovation for more than 75 years, Kennametal Inc. is a global industrial technology leader delivering productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency.
For our highly skilled technical team providing world-class tooling application support right at your fingertips visit Kennametal Application Support.
Named to Inc.’s Inaugural 2021 Best-Led Companies List
Named to Newsweek’s 2022 List of America’s Most Responsible Companies
MM MaschinenMarkt's 2021 Best of Industry Award Winner – Production & Manufacturing