Applications Engineer III (Tech Support) - Night shift

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Full Remote
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Offer summary

Qualifications:

Bachelor's degree in Engineering or related field., Strong technical knowledge of software applications and systems., Excellent problem-solving skills and ability to troubleshoot issues effectively., Experience in customer support or technical support roles is preferred..

Key responsibilities:

  • Provide technical support for software applications during night shifts.
  • Troubleshoot and resolve customer issues via phone, email, or chat.
  • Collaborate with development teams to improve application performance.
  • Document support processes and maintain knowledge base articles.

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Spoken language(s):
English
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