Offer summary

Qualifications:

High school diploma or equivalent required; additional education in telecommunications preferred., Strong communication skills, both verbal and written., Proficiency in customer service software and tools., Ability to troubleshoot technical issues and provide solutions..

Key responsibilities:

Assist customers with inquiries related to telecommunication services.

Resolve technical issues and provide support via phone, email, or chat.

Document customer interactions and maintain accurate records.

Collaborate with technical teams to escalate and resolve complex issues.

Digital Direction is an independant Web / Internet consultancy based in the south east of the UK. We offer a range of services to small to medium size companies, including Web Design, Web Development, SEO, Analytics, Consultancy and Training. We aim to provide a complete, holistic approach to Web Development for our customers our customers

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