High school diploma or equivalent required., Experience in customer service or technical support preferred., Strong problem-solving skills and attention to detail., Ability to work independently and manage time effectively..
Key responsibilities:
Provide on-site support and service to customers.
Diagnose and resolve technical issues with equipment.
Maintain accurate records of service activities and customer interactions.
Collaborate with team members to improve service delivery.
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At Gaumard, our mission is to empower healthcare with innovative training solutions that will accelerate progress toward safer patient care and improved patient outcomes for everyone.
We focus on developing state-of-the-art patient simulators, task trainers, learning modules, and mixed reality solutions designed to facilitate safe and effective training opportunities for healthcare students and professionals across nearly all clinical specialties, including pre-hospital care, trauma, nursing, obstetrics and gynecology, pediatrics, and surgery.
Gaumard designs, manufactures, and sells industry-leading simulation-based healthcare workforce training solutions for hospitals, universities, emergency medical services, and military services worldwide. Gaumard products are sold in over 70 countries through a network of direct sales and authorized distributors.