Bachelor's degree in finance, business, or a related field preferred., Strong analytical skills and attention to detail are essential., Experience in debt collection or financial services is a plus., Excellent communication and negotiation skills are required..
Key responsibilities:
Manage and resolve customer debt inquiries via phone and email.
Develop payment plans and negotiate settlements with clients.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve debt recovery processes.
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