As a member of the CSM Lodging Corporate Sales team, the Regional Director of Sales will support the sales efforts for hotels within CSM's Lodging portfolio. The Regional Director of Sales will work closely with the VP of Sales, hotel General Managers, property Sales teams, Marketing, and Revenue Management teams to develop and execute property specific and global strategic sales plans that drive occupancy, increase REVPAR, and increase the volume productions of accounts. This individual will provide interim coverage for vacant sales positions at properties, train Sales Professionals, and provide subject matter expertise to improve sales performance where necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Property Support:
Travels to assigned properties at least 50% of the time or as demands require, to further educate hotel Sales teams and General Managers on sales best practices. Influences and develops strategic action plans to address sales and market share challenges at assigned hotels. Plans and leads sales meetings to support, strategize and provide direction for hotel management teams. Utilizes expertise to advise and implement changes to sales efforts of assigned hotels. Monitors the productivity and activity reporting, pace and key account development strategies for each hotel. Provides support in Direct Booking and Lead Generation efforts to hotels within assigned markets.
Sales:
Is the subject matter expert of the hotel sales process. Participates in the hotel sales process in partnership with General Managers and Sales teams at assigned properties; analyzes and negotiates business, attends site visits/sales calls to impact client relationships. Reviews daily, weekly and monthly reports and sales forecasts to identify current and potential market share and analyze sales trends. Identifies new market trends and new opportunities and implements strategies to address them through coordinated activities. Develops and leads special events and sales blitzes to showcase the hotels to potential clients. Ensures good standing in the community in partnership with the hotel General Managers and Sales teams by developing and maintaining relationships with local schools, universities, Chambers of Commerce, Convention and Visitors Bureaus, other hotels and community organizations.
Leadership:
Participates in the hiring process for Sales Professionals. Trains Sales Professionals in CSM Standard Operating Procedures and best practices. Provides ongoing feedback to General Managers, hotel Sales teams and corporate leadership on the sales performance of assigned
Self/Workload Management:
Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Adheres to and upholds all CSM Standard Operating Procedures. Maintains effective communication with field leaders, the Lodging Corporate leadership team, and shared services partners.
Financial Responsibility:
Follows CSM procurement guidelines and applies sound business judgment to any partnerships, agreements and purchases. Responsible for the preparation and management of Lodging Corporate Sales budget. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Partners with the VP of Sales in developing annual budgets and processes, with the assigned hotel management teams, ensuring fiscal responsibility and
REQUIRED SKILLS AND EXPERIENCE
Education:
BA/BS Degree or equivalent experience
Experience/Knowledge/Skills/Abilities:
5+ years of Sales experience at an Extended Stay, Select Service or Full Service hotels.
Multi-brand experience preferred.
Multi-property experience
Must be detail oriented, with strong self-organization and communication skills.
Previous hotel Operations experience preferred.
Travel Requirements:
Up to 75% of the time, 25% remote from a home office
Pay Range: $110,000 - 135,000 per year
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email
benefits@csmcorp.net
.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.