Communications Manager

Job Description Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This communications position will contribute to the corporate external communications team by contributing to the corporate communications strategy to include contributing to the senior executive visibility plans, crisis communications plans and reputation management projects. The communications manager is responsible for creating and executing executive visibility plans to include coordinating thought leadership engagement opportunities for top leaders in the company. This role will also lead proactive pitch work and media engagement for senior leaders. This role will also coordinate with the Senior Director, External Communications to contribute to reputation management projects and crisis communications plans. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Other minor duties may be assigned. Communications Responsibilities: Works across the team and across the company to create and coordinate the execution of senior leadership executive visibility communications plans. Contribute to the creation and maintenance of media facing products to include – talking points, messaging, speeches, backgrounders, briefing and pitch documents. Supports issues management and crisis communications by developing communications plans and statements in alignment with leadership. Creates proactive media pitches, positioning key senior leaders with earned media engagements – executes interviews and manage follow-up and tracking of coverage. Coordinate with social media team on crisis response planning and response. As needed, assists with monitoring the WM Media E-mail Inbox. Supports the broader external communications team through other communications work as assigned. III. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Education and Experience Education: Bachelor’s Degree (accredited), or equivalent experience in Communication, Journalism or Public Relations. Experience: Required: 5-7 years of overall communications or media relations experience working for an agency or in an in-house Corporate Communications role at a Fortune 500 company. Preferred: 2-4 years of experience with presenting communications plans to senior leaders Preferred: 2-4 crisis communications planning and/or reputation management hands-on experience Other Knowledge Skills or Abilities Strong written and oral communication skills. Demonstrated ability to work as part of a team, but also be a self-starter with the ability to work independently and with minimal supervision. Ability to prioritize requests and leverage communications resources in a matrixed environment for business requests. Ability to craft impactful storytelling messages. Highly organized and able to prioritize under pressure. Comfortable with role that interfaces with senior leadership Certificates, Licenses, Registrations or Other Requirements None required. Travel Requirements Position may require up to 10% travel. IV. Supervisory Responsibilities The highest level of supervisory skills required in this job is the management of managerial employees. This includes: May be responsible for direct supervision of full-time communications employees. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: office setting (Hybrid Schedule- Houston, TX) Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click “Apply.” About Us ABOUT WM WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com . Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative. About The Team What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.