Bachelor's degree in Computer Science or related field., Experience in technical support or customer service roles., Strong problem-solving skills and attention to detail., Familiarity with AMS software and troubleshooting techniques..
Key responsibilities:
Provide technical support to clients using AMS software.
Troubleshoot and resolve software issues reported by users.
Conduct training sessions for clients on software features.
Collaborate with the development team to improve software functionality.
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Founded in 1962 and a public company since 1983, Raymond James Financial, Inc. is a Florida-based diversified holding company providing financial services to individuals, corporations and municipalities through its subsidiary companies engaged primarily in investment and financial planning, in addition to capital markets and asset management. The firm's stock is traded on the New York Stock Exchange (RJF).
Through its three broker/dealer subsidiaries, Raymond James Financial has approximately 8,600 financial advisors throughout the United States, Canada and overseas. Total client assets are $1.13 trillion (as of 6/30/2022).
Raymond James has been recognized nationally for its community support and corporate philanthropy. The company has been ranked as one of the best in the country in customer service, as a great place to work and as a national leader in support of the arts.