Offer summary

Qualifications:

Proven experience in an administrative or virtual assistant role., Strong proficiency in Google Workspace (Docs, Sheets, Gmail, etc.)., Excellent written and verbal communication skills., Ability to work independently and manage time effectively..

Key responsibilities:

Track and manage incoming HSS referrals.

Organize and maintain support documentation for housing support programs.

Communicate professionally with clients and case managers via email and phone.

Enter and update data accurately in spreadsheets and internal systems.

Job description

This is a remote position.

Job Highlights:

Contract: Independent Contractor

Schedule: Full-time, Monday to Friday, 8:00 AM to 5:00 PM Central Time (1-hour unpaid break)

Job Overview:

We are seeking a highly organized and detail-oriented Virtual Assistant to provide administrative support to our Housing Stabilization Services (HSS) team. This role is critical in managing referrals, coordinating documentation, communicating with clients and case managers, and ensuring smooth daily operations related to housing support programs.

Key Responsibilities:

Track and manage incoming HSS referrals
Organize and maintain support documentation, including CSSP and HFPCP files
Send appointment reminders to clients and coordinate schedules with case managers
Communicate professionally and clearly via email and phone
Maintain confidentiality and securely handle sensitive client information
Enter and update data accurately in spreadsheets and internal systems

Requirements

Proven experience in an administrative, virtual assistant, or coordination role
Strong proficiency in Google Workspace (Docs, Sheets, Gmail, etc.)
Excellent written and verbal communication skills
Ability to work independently, manage time effectively, and meet deadlines
Access to a reliable computer and high-speed internet connection
Strong understanding of confidentiality protocols

Preferred Qualifications:

Experience in healthcare, housing, or social services
Familiarity with Minnesota Department of Human Services (DHS) programs
Knowledge of waiver programs and housing stabilization processes, including CSSP/HFPCP documentation

Benefits

Independent Contractor Perks:

Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_22674_JOB

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