E&O Programs Specialist

Local Edge is seeking an E&O Programs Specialist to join our growing team! 

The E&O Programs Specialist manages new and renewal underwriting, supports team operations, and works closely with agents on specialized coverage questions. 

How You Will Contribute: 

• Understands carrier guidelines including systems processes related to underwriter duties. 

• Maintains meticulous, organized, and complete underwriting files.  Assesses risks within established authority. 

• Issues quotes and binders documenting insurance coverages. 

• Follows underwriting guidelines and sends things outside of authority to the carrier underwriting manager for direction/approval 

• Partners with leader on work distribution, monitoring team capacity, and addresses complex or critical issues. 

• Perform quality assurance reviews within the department to ensure acceptable decision making, documentation and process following. 

• Acts as a subject matter expert, helps train new teammates and supports knowledge-sharing across roles. 

• Assists with the creation, documentation and updating of department standard operating procedures     

• Assists with retail agent inquiries on coverage, changes, or cancellations within established service level standards and exhibits underwriting expertise. 

• Collaborates with IT on user acceptance testing during system updates or application rollouts. 

• Reviews renewal applications to confirm that information is appropriate and determines underwriting actions. 

• Review and approve New Business submissions from sales associates.  

• Implement methods for promotion of policies or improvements to processes. 

Licenses and Certifications:  

• P&C License or Surplus Lines License. (preferred) 

• CPCU, CIC, or other industry designation or coursework towards those designations (preferred) 

Skills & Experience to Be Successful: 
  

• Bachelor's degree in business, Marketing, Communications, or a related field; equivalent experience may be considered. (preferred) 

• 2-5+ years of commercial lines insurance experience; E&O or professional liability preferred. 

• Strong understanding of policy language, coverage forms, and underwriting principles. 

• Self-starter who works well independently and thrives in a remote environment. 

• Comfortable on the phone and with written communication. 

• Basic Excel and Word skills.  

• Entrepreneurial mindset with a proactive approach to solving problems and improving processes. 

#LI-AK1