Offer summary

Qualifications:

Bachelor's degree with at least 5 years of ServiceNow design and development experience., Hands-on experience in developing and customizing ITAM, ITSM, custom apps, and SAM., Proven ability to develop, implement, and maintain large-scale applications and systems., Programming expertise in Java, JavaScript, or other relevant languages..

Key responsibilities:

Develop and customize ServiceNow applications, focusing on ITAM, HAM, and SAM.

Design and implement solutions that meet client requirements in collaboration with architecture teams.

Lead code reviews and enforce development best practices.

Troubleshoot and resolve complex ServiceNow technical issues.

Job description

Managing Technical Consultant – ServiceNow (SAM)
Remote Role

Overview:
Client is seeking an experienced Sr. ServiceNow Technical Consultant with a strong background in implementing ServiceNow solutions, specifically Software Asset Management (SAM), Hardware Asset Management (HAM), and IT Service Management (ITSM). This role supports ongoing expansion and transformation initiatives, delivering innovative solutions to clients across multiple sectors.

Responsibilities:

Develop and customize ServiceNow applications, focusing on ITAM, HAM, and SAM
Design and implement solutions that meet client requirements in collaboration with architecture teams
Optimize and maintain ServiceNow applications for performance and scalability
Lead code reviews and enforce development best practices
Provide technical guidance and mentorship to junior developers
Develop integrations with other systems and applications
Troubleshoot and resolve complex ServiceNow technical issues
Incorporate new ServiceNow features and technologies into client solutions
Communicate technical concepts to technical and non-technical audiences
Work with business analysts/project managers to develop appropriate technical solutions
Document and gain approval of final solutions
Execute technical solutions as a Sr. consultant
Contribute to development of internal IP solutions on ServiceNow
Coach and advise other developers

Requirements:

Bachelor's degree with at least 5 years of ServiceNow design and development experience
Hands-on experience in developing and customizing ITAM, ITSM, custom apps, and SAM
Experience creating technical design documents from business requirements
Experience configuring ServiceNow Discovery and Service Mapping, including MID server setup
Experience with custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
Proven ability to develop, implement, and maintain large-scale applications and systems
Experience in at least two full lifecycle ServiceNow implementations as a lead consultant
Strong requirements gathering experience
Programming expertise in Java, JavaScript, or other relevant languages

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

Required profile