Offer summary

Qualifications:

Active Secret clearance is required., Associates degree in Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, or Computer Engineering, or a degree in Mathematics or Engineering., 3 to 10 years of experience in IT application training, preferably with Navy applications., Experience with Atlassian Jira and Confluence, and an active DoD IAT I/II certification..

Key responsibilities:

Plan, develop, implement, and evaluate training materials for the program.

Become an expert on the functionality of all program-created tools.

Update training plans and user guides as program functionality changes.

Provide training to internal team members and develop internal training content.

Job description

cFocus Software seeks a NTIRA Training Specialist, Journeyman to join our program supporting the US Navy. This position is remote. This position requires a Secret clearance.

Qualifications:

Active Secret clearance
Associates degree from an accredited college or university in Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, or Computer Engineering degree; or a degree in a Mathematics or Engineering field.
3+ - 10+ years of experience in training of an IT application and preferably with Navy applications and/or systems.
Demonstrated experience developing training plans and performing training via multiple methodologies including computer-based training, classroom training, and one on one training.
Experience with Atlassian Jira or similar issue and project tracking software.
Experience with Atlassian Confluence or similar knowledge management software.
Active DoD IAT I/II certification

Duties:

Responsible for planning, developing, implementing, and evaluating training material for the program to include both live and pre-recorded and user guide content for the program as a whole as well as individual modules.
Become an expert on the functionality of all program created tools.
Update training plans, videos, and user guides as functionality within the program changes.
Work with the development team to understand how changes in functionality effect training and user guide content.
Develop internal training content for internal team members for modules specifically developed for internal team use.
Provide training as needed to internal team members on the internal modules.
Provide Service Desk SOPs and basic training material for commonly asked questions by users