Vice President, Program Management Office

Location: Hybrid - Houston, Texas, United States Posted: March 26, 2025 Job Type: Full Time Req# 3235 IT Company Overview Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets. What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability. You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated. Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary. Position Summary As Vice President of the Enterprise Program Management Office (PMO), you will oversee Empower Pharmacy's program management strategy, driving high-impact, cross-functional initiatives aligned with strategic priorities. You will ensure all projects, particularly in production, compliance, and quality, meet current Good Manufacturing Practices (cGMP) standards. This role requires expertise in regulatory requirements and quality management to manage complex projects such as product development, facility expansion, and continuous improvement, while fostering a culture of excellence and innovation. Duties And Responsibilities Oversees high-impact, cross-functional projects ensuring all project management processes, particularly in manufacturing and quality assurance, comply with cGMP regulations and industry standards such as Food and Drug Administration, European Medicines Agency. Implements project management governance and controls to ensure compliance and risk mitigation throughout all project phases, using standardized methodologies and establishing governance structures with key performance indicators. Provides executive-level reporting on project portfolio performance and return on investment, aligning project management strategies with long-term business objectives to drive operational efficiency, regulatory compliance, and product quality. Oversees the organization’s project portfolio, ensuring that all projects, including manufacturing, quality assurance, facility upgrades, and product development are delivered on time, within scope, and compliant with regulations. Leads a team of project and program managers, providing mentorship, training, and career development while fostering a culture of quality, compliance, and operational excellence within the PMO, with a strong focus on regulatory and quality standards. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Knowledge And Skills Proven experience in project management, strategic planning, and cross-functional collaboration, with a strong understanding of business operations, process optimization, change management, and regulatory requirements. Excellent interpersonal, communication, and analytical skills, with the ability to engage effectively with stakeholders at all levels and adapt to dynamic, complex environments. Key Competencies Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions. Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. Resourcefulness: Secures and deploys resources effectively and efficiently. Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems. Ensures Accountability: Holds self and others accountable to meet commitments and objectives. Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations. Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Values People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth. Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce. Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service. Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care. Experience and Qualifications Minimum of 10 years of project/program management experience, including 5 years in a leadership role within a cGMP-regulated industry (e.g., pharmaceuticals, biotechnology), and a proven track record of driving growth or managing large-scale projects. Bachelor’s degree in business, Engineering, Life Sciences, or related field required; Master’s degree or Master’s of Business Administration preferred. Project Management Professional, Program Management Professional, or Agile Certification Required. Additional certifications related to cGMP (e.g., Six Sigma, Lean Manufacturing, Regulatory Affairs) are a plus. Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making—adept at integrating AI-powered solutions into all workflows. Employee Benefits, Health, and Wellness We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/