Offer summary

Qualifications:

1-3 years of hands-on experience in cyber security IT support., Relevant certifications from vendors like Microsoft, Cisco, and Fortinet are required., Strong understanding of cyber security technologies including firewalls, SIEM, and vulnerability management., Excellent communication and problem-solving skills are essential..

Key responsibilities:

Monitor and manage cyber security technologies to protect customer information systems.

Perform vulnerability scans and generate reports for customer systems.

Respond to security incidents and conduct remediation and cleanup activities.

Administer Multi-Factor Authentication products and conduct security audits.

Job description

As the Cyber Security Analyst, you will be responsible for managing and monitoring cyber security technologies and protect customers from emerging threats. You will be at the tip of the spear directly responsible for monitoring and protecting customer information systems.

This role is responsible for reviewing existing client security controls and coordinating security enhancements with clients. Targeted areas include Office 365/Entra ID Security Controls, Defender suite of products, Network Security, SIEM, Vulnerability Management, EDR. The ideal candidate already possesses in depth experience with each of these toolsets from an engineering standpoint.

The ideal candidate will be passionate about cyber security operations, detail oriented, and have a strong technical background and desire to learn. It will also require the candidate to be on call to respond to customer security emergencies and work as part of an incident response team.

This position will include processing non-critical service requests and perform recurring maintenance tasks in coordination with the Managed Services Cyber Security team. This position reports to the Cyber Security Team Lead.

Responsibilities

Perform vulnerability scans on customer systems and generate reports.

Manage a diverse set of security platforms and generate reports.

Administering Multi-Factor Authentication products.

Conduct security audits and provide reports for senior leadership consideration.

Respond to customer security incidents and perform remediation and cleanup.

Install, configure, and maintain security tools and technologies

Conduct vulnerability assessments and follow up for issue resolution

Troubleshoot security systems and provide recommendations to better support customer environments.

Update ticket, task, and service request details to support triage, escalation, and resolution.

Capture, document, and transfer knowledge of customer environments to junior personnel.

Train and certify on supported technologies.

Requirements

1-3 years’ recent experience in a hands-on cyber security IT support role

Candidate must possess relevant certifications from vendors such as Microsoft, Cisco, and Fortinet.

Candidate may possess relevant certifications from companies such as ISC (CCSP), CompTIA (CySA+)

Understanding of cyber security technologies to include firewalls, IDS/IPS, SIEM, access control, encryption, networks, anti-malware, servers, vulnerability management and other security solutions.