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Online Hotel Reservationist

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Florida (USA)

Offer summary

Qualifications:

Must be 18+ and legally authorized to work in the U.S., Strong communication and customer service skills are essential., A passion for travel and helping others plan experiences is required., Experience in customer service or sales is a plus but not mandatory..

Key responsibilities:

  • Assist clients in researching, planning, and booking travel arrangements.
  • Provide expert recommendations based on clients' preferences and budgets.
  • Handle client inquiries, modifications, and cancellations efficiently.
  • Maintain accurate records of bookings and client interactions.

Destination Knot logo
Destination Knot https://www.destinationknot.co
11 - 50 Employees
See all jobs

Job description

Hotel Reservationist | Fully Remote
Company: Destination Knot
Location: Remote (U.S.)

About Us:
Destination Knot is a trusted travel agency partnered with an award- winning host agency with over 70 years of experience. We specialize in planning unforgettable vacations, offering cruises, hotels, vacation homes, all-inclusive resorts, and more.

Job Description:
We are seeking a detail-oriented and customer focused Online Cruise and Hotel Reservationist to join our team. In this role, you will assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible.


Responsibilities:
  • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
  • Provide expert recommendations based on clients’ travel preferences and budgets.
  • Collaborate with top travel suppliers to secure the best deals and promotions.
  • Stay updated on the latest industry trends, travel policies, and exclusive offers.
  • Handle client inquiries, modifications, and cancellations professionally and efficiently.
  • Maintain accurate records of bookings and client interactions.
  • Attend training sessions and supplier webinars to enhance knowledge.

    • Qualifications:
  • Must be 18+ and legally authorized to work in the U.S.
  • Strong communication and customer service skills.
  • Passion for travel and helping others plan unforgettable experiences.
  • Self-motivated with the ability to work independently.
  • Comfortable using online booking systems and learning new software.
  • Previous experience in customer service or sales is a plus but not required.
    • How to Apply:
    If you're passionate about travel and eager to start a rewarding career in the industry, we'd love to hear from you! Apply now to join our team!

    Required profile

    Experience

    Spoken language(s):
    German
    Check out the description to know which languages are mandatory.

    Hard Skills

    Microsoft BookingsFlight PlanningClient ServicesSales Development

    Other Skills

    • Customer Service
    • Detail Oriented
    • Communication
    • Self-Motivation
    Are you interested?

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