Offer summary

Qualifications:

Fluent in German and English, both written and spoken., Strong communication and interpersonal skills., Experience in customer service or support roles is preferred., Proficient in using customer service software and tools..

Key responsibilities:

Assist customers with inquiries and issues via phone, email, or chat.

Provide accurate information about products and services.

Resolve customer complaints in a timely and professional manner.

Document interactions and maintain customer records in the system.

Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100 Fortune Global 500 clients and over 125 new economy clients, improve business performance. Our crew provides the next-generation customer experience every day and aids businesses in strengthening their connections with their customers from more than 40 countries on six continents. Through the use of strategy, talent, and technology, we improve business results and set our clients apart. Concentrix offers services to customers in the following core sectors: technology and consumer electronics; retail, travel, and e-commerce; banking, financial services, and insurance; healthcare; communications and media; automotive; energy; and public sector. Learn more by visiting www.concentrix.com.

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