Regional Sales Director-North Central Region

Job Details

Summary

This role is responsible for successfully managing and leading a team of captive sales professionals and independent agencies in a regional territory. The role is responsible for leading the sales and distribution of Pharmacists Mutual products. It reports to, and collaborates with sales leadership on day to day operations and develops annual sales strategies and business plans.

Essential Functions

Essential functions may include, but are not limited to the following:    

• Manages a team of sales professionals and independent agencies to meet or exceed assigned sales and growth goals.
• Cultivate and maintain relationships between agency partners and the Company.
• Develops a premium and sales plan for the assigned territory.
• Identify new distribution partners for the Company.
• Ensures proper management and utilization of CRM system within the team.
• Conducts commission discussions and production level requirements with assigned sales staff and agencies.
• Ensures that assigned sales staff and agency partners are provided support to increase their sales and success through effective territory management and business planning.
• Ensures that leads for new prospects are effectively prioritized, qualified and converted to new customers through the use and management of available customer tools.
• Spends an appropriate amount of time coaching and mentoring on product knowledge, and logistics of servicing and sales techniques needed to grow new and existing business.
• Responsible for the direction of the sales staff to ensure consistent delivery of services that meet or exceed customer expectations and complies with regulatory and Company standards.
• Promotes agency contests and bonus programs.
• Represents the Company at industry events, creating brand awareness and our market presence.

Knowledge, Skills and Abilities

• Effectively sold Property & Casualty and/or Life Insurance products.
• Successful track record of achieving and/or exceeding sales goals.
• Ability to manage and lead a sales team through:  accountability, and the establishment of performance metrics to monitor production, quality, timeliness and excellent customer service.
• Knowledge, skill and ability to develop and train the sales team to assist them in: prospecting, generating new sales, retaining business, and successfully executing their job duties, including new hires.
• Thorough knowledge of employee management principles including hiring, supervision, training, retention, and performance evaluation if applicable.
• Skill and ability to manage complaints, problems, disciplinary actions and/or questions within the team or outside the team that may escalate through the chain of command if applicable.
• Evaluate performance of the team member through a performance management program and system, and generate recommendations to contribute to their professional growth if applicable.
• Ability to ensure the team is properly managing company expenses if applicable.
• Analyze information, plan and track budgets, and develop standards/metrics.
• Ability to use initiative and apply innovative thinking while effectively managing the team, including setting priorities, objectives and goals if applicable.
• Effectively communicate ideas and suggestions to executive management.
• Correct English usage, spelling, grammar, vocabulary and punctuation.
• Ability to work independently to make critical decisions and analyze complex issues.
• Ability to interpret and apply laws, rules and regulations in consultation with Legal Counsel.
• Utilizes sensitive information discreetly and objectively.
• Determines when to escalate concerns to the appropriate level of management.
• Ability to set priorities, meet deadlines and manage diverse projects simultaneously.
• Utilizes computer and related software effectively.
• Strong analytical skills, with high degree of organization and attention to detail.
• Exceptional oral and written presentation skills.