Offer summary

Qualifications:

Associate’s Degree or higher in IT, Business Administration, or related field., 1-2 years of experience in an administrative capacity., Strong computer skills, particularly in database management and Google Sheets or Microsoft Excel., Excellent oral and written communication and organizational skills..

Key responsibilities:

Administer and coordinate Operations Education and Training programs, including the Certified Field Trainer Program.

Prepare and present reports on training program data and compliance tracking.

Develop and maintain databases for tracking new hire training compliance.

Coordinate and deliver training to colleagues on the CFT Program and respond to support requests.

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Key Relationships

Field Operations Training Manager and team
Ops New Hire Training Team colleagues
Field Ops Support IT Business Partner
Payroll support colleagues
Field Leadership and Certified Field Trainers

Job Summary

The Training Programs Coordinator is responsible for the administration, organization, and coordination of Operations Education and Training programs, including the Certified Field Trainer (CFT) Program. This role is also responsible for compliance tracking of new hire training in all technician and manager roles.

Key Performance Indicators

Prepares reports of data results, presenting and explaining findings to management.
Produces reports and dashboards based on defined measures, metrics and key performance indicators for learning and development processes.
Develop and maintain database for tracking new hire training compliance
Improve current processes associated with the CFT program dashboard by working closely with corporate support colleagues such as IT Business Partner, to develop new database and tracking system for CFT Program

Principal Duties and Responsibilities

Create reporting monthly and ad hoc reporting for training programs that provide insight to the relevance and impact on operations
Maintain data sets, forms and form creations, dashboards
Develop database and process for tracking new hire training compliance
Identify areas that can be automated and lead the change efforts
Work closely with Safety team to connect and track Safety with the CFT Program and Year 1 colleagues
Utilize reporting functionality to track compensation tied to CFT training and peer support
Drive expansion of the CFT program into additional job roles and RNA businesses
Coordinate, track and deliver training to colleagues to educate them on the CFT Program
Respond to support requests that come through ticketing systems and shared inboxes
Support learning projects, programs and strategic initiatives as required.

CANDIDATE SUMMARY

Required Experience

Strong computer skills, to include database management, creating spreadsheets, e-mail, and the internet. Google Suite experience preferred.
Strong skillset in Google Sheets or Microsoft Excel

Required Leadership Traits and Characteristics

Solutions-focused approach to challenges
Ability to work in a fast paced and continuous improvement environment
Strong oral and written communication and organizational skills
Ability to plan, coordinate, and administer complex administrative systems and processes.
Able to perform duties with minimal work direction

Formal Education, Qualifications or Training

Requires an Associate’s Degree or higher in IT, Business Administration, or other related field
One to Two (1-2) years employed in an administrative capacity

Base Pay Range

: $0.00 - $0.00

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

401(k) retirement plan with company-matching contributions

Work-Life Balance

Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.  Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

Pay Transparency - Nondiscrimination Provision

California residents click here to review your privacy rights.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

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