Offer summary

Qualifications:

1+ years of experience in the software/technical industry, particularly in Technical Enablement, Sales Engineering, or Product Marketing., Proven track record in developing and delivering training programs and enablement content for technical audiences., Strong project management skills and ability to multitask under pressure., Excellent verbal and written communication skills..

Key responsibilities:

Oversee and manage the onboarding program for sales engineers to reduce ramp times.

Partner with revenue leadership to identify and address skill gaps through targeted training programs.

Design and implement role-specific training for various onboarding cohorts and ongoing releases.

Maintain and update the Learning Management System with current content and resources.

Job description

Every developer has a tab open on Stack Overflow.

We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge.

Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success.

We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook.

We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany.

Summary:

We are searching for a motivated and dynamic Technical Enablement Manager to support the technical enablement of our Revenue team which includes Sales Engineering, Customer Success, Account Executives, and Sales Development Representatives. The person in this role will be instrumental in leading and implementing learning programs, building eLearning and training sessions, and supporting other critical strategic programs that focus on the development of our technical sales organization from onboarding through continuous development. In this role, you will be an individual contributor on the Sales Enablement team.

A successful candidate has experience onboarding and enabling technical sales teams in SaaS or other technology organizations, as well as prior experience in a Sales Engineering or Product Marketing role for a technical product. The role requires a self-starter with a unique blend of proven technical sales training development and delivery skills, content development skills, project management skills, communication skills, and technical skills.

What You’ll Do:

Oversee and run the sales engineer onboarding program to reduce ramp times as well as technical pieces of the AE, SDR, and CSM onboarding programs
Partner with revenue leadership to identify skill and knowledge gaps, particularly in technical areas, and develop programs and trainings to fill those gaps
Design and run role-specific training for onboarding cohorts, revenue kick-offs, ongoing releases, and as needed
Coach and mentor new hires throughout the ramp period and foster a culture of peer to peer and manager coaching
Partner with product management and product teams to align technical training and enablement priorities with Stack’s product roadmap
Assist with the maintenance of the Learning Management System with curated content, self-service, and certification mechanisms, ensuring all content is current
Monitor technical new hire and new-to-role progress and communicate regular status updates to key stakeholders in Sales Enablement and Sales Management
Develop, contribute, and help maintain technical sales enablement resources and materials including learning paths, certification programs, sales engineer playbooks, and a content library
Create new content, presentations, and enablement materials where needed to support enablement needs for the Revenue organization
Maintain current expertise on emerging AI and modern software development, and serve as a resource to the Revenue organization

What You’ll Need to Have:

1+ years of software/technical industry experience (Technical Enablement, Sales / Solution Engineering, or technical Product / Solution Marketing experience), including prior experience in either a Sales Engineering or Product Marketing role
Experience developing enablement content in various formats including decks, videos, eLearning, presentations, documentation, and communications
Keen eye for business and proven track record in program management
Previous experience developing and delivering training programs, content, and presentation materials for technical audiences
Self-motivated and able to work remotely and under pressure; diligent with deliverables and deadlines, able to multitask
Excellent interpersonal skills – verbal and written
Experience managing Learning Management System #LI-Remote #LI-KS1

The compensation for this role will be a base salary up to $125k

What you’ll get in return:

Competitive Base Salary
Generous paid vacation
Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days
Equity for all employees at all levels
Industry-leading health benefits that are applicable per country of residence for all our full-time employees
Company-paid Life Insurance
Home Internet stipend
Professional allocation for your growth and development
One-time allowance to assist with your home office setup
Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive

Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.

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