Manager, Quality & Automation

Are you enthusiastic about delivering high-quality software and eager to make a meaningful impact in a growing SaaS company? As an Engineering Manager, Quality & Automation at FMX, you will play a key role in shaping the future of quality by leveraging automation best practices while balancing exploratory hands-on testing efforts. In this collaborative and dynamic environment, you will take ownership of our test automation strategy, streamlining processes to better align with traditional dev/ops ci/cd workflows, and working with a small group of quality professionals. If you’re seeking a rewarding challenge where you can grow with the product and make a lasting impact, this role is for you.

Responsibilities:

• Leadership: Develop and coach a team of QA Engineers providing mentorship, guidance, and professional career development opportunities.
• Collaborative Quality Mindset: Embed quality into every phase of the software development life cycle by collaborating closely with developers, product managers, and other stakeholders to ensure thorough testing coverage, from early requirements gathering through final delivery.
• Test Automation: Develop and maintain automated test scripts to ensure efficient, repeatable testing across releases. Work on automating key regression and functional tests while maintaining a focus on the user experience.
• Hands-On Testing: Perform end-to-end, acceptance, and exploratory testing to identify critical bugs and edge cases. Function as the last line of defense for catching issues before they affect customers.
• Test Case Ownership: Design, document, and execute detailed test cases and scenarios where automation is not applicable, ensuring robust test coverage across all features. Maintain and update test cases as features evolve.
• Troubleshooting & Support: Collaborate with developers to investigate, troubleshoot, and resolve test failures, ensuring any defects are fully addressed before deployment.
• Continuous Improvement: Drive strategic process improvement changes within the team.
• Customer Advocate: Raise issues that impact customers before customers report them, and function as the voice of the customer, advocating on their behalf.
  

What We're Testing:

• A SaaS web application built using the C#/ASP.NET MVC.
• Restful APIs with GET, POST, PUT, and DELETE.
• Mobile Application built with React Native.
• Various other web client front ends.
  

Requirements

Experience We Value:

• 3+ years of experience managing direct reports.

• 5+ years of experience working within a full stack Scrum/Agile team.
• 3+ years working with automation tools and developing scripts for both UI and API testing.
• 3+ years working with security, performance, and load testing tools.
• Experience in a B2B SaaS environment.
• A working understanding of the practical test pyramid.
• A deep understanding of software testing methodologies, techniques, and best practices.
• Experience with testing mobile applications is a plus.
• Experience specifically with Playwright and page object models is a must.
• Proven track record of successfully leading QA teams in a fast-paced software development environment

What are we looking for in this role?

• At FMX, we're looking for employees who are passionate about their work, committed to continuous improvement, and embrace productive discomfort. We're seeking self-motivated individuals who can thrive in a remote work environment and are able to communicate respectfully and constructively. We value employees who are disciplined in their processes and responsibilities, coachable, and seek out constructive criticism.
• We encourage our employees to take ownership of their role and contribute their ideas towards the direction of our products and company. We believe that our employees are the key to our success, and value their input and ideas. We strive to give our employees the autonomy they need to grow and thrive in their role, while also working collaboratively to achieve our shared goals.

The hiring process for this role:

• Apply! Submit your resume, portfolio link, and answers to the application questions below via the Workable portal. 
• Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc.  
• Virtual interview with hiring manager: A 1-hour conversation to review your background and experiences, get you an overview of the engineering department and processes, and go through some practical testing challenges.
• Character interview: An hour conversation that consists of a series of questions to determine whether they possess the must have character qualities as well as what you’re looking for in your next role and what direction you see your career path taking. In the interview there will be other engineering managers.
• Offer Stage: If selected for this role, we will give you a call to extend an offer. 
• Onboarding: After accepting the offer, we will begin the background screening process. All teammates must pass this step. Once cleared, we will guide you through the onboarding process to get you set up and ready to start!
• New Hire Class: FMX is a remote-first company; however, you will be expected to be in the office during your first week. 

Benefits

FMX Benefits and Life at FMX:

• You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
• We value learning and mentorship: We have a training and incentive program and mentorship opportunities.
• Self-guided project time: Our engineers can devote up to 10% of their time working on projects that interest them through our Ten Time program.
• Personal development: At FMX, we promote skills development through training bonuses and a budget for learning resources (e.g. books, online learning, conferences, etc.)
• Competitive benefits: 100% company-paid health, dental and vision insurance.
• Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have two all-company events a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.
• Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture, and accessories. You will also get $60/month toward your home internet connection.
• Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
• Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible.
• You can wear jeans and tees: Feel free to keep it casual, we do. 
• You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. 

Compensation:

• We will offer a base salary for this position, and you will be eligible for our company performance bonus. On-target earnings will be discussed in the phone interview.
• 401(k) and medical / dental / vision insurance
  
  

Other considerations: The candidate for this position can be located anywhere in the US.

Company:

 FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/

Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.