Manager – International Business Management (UK)

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

The International Business Manager guides the implementation and execution of business plan objectives through providing operational/brand support and consultation to licensees with the objective of maximizing brand equity and configurations in their respective markets.

Providing  consultative support and overseen to partners/licensees in all the business areas. Responsible for coaching and holding their partner/licensees accountable to the standards and reputation of the brand while driving sales and profitability and enhancing guest satisfaction. And creating growth opportunities through effective business planning, drive restaurant excellence through coaching and action planning, and build effective relationships through mutual trust and respect. 

DUTIES AND RESPONSIBILITIES:

• Responsible of establish and maintain effective business relationships with our partners/licensees, providing information, support, and guidance regarding each function of the business.

• Establishes goals and communicates results, overseeing financial management, planning, systems, and controls. Shares best practices and encourages collaboration with partners/licensees

• Focus on development growth and Support the successful opening of new markets, new restaurants, and onboarding of partners/licensees.Work with a cross-functional Inspire team and Direct Manager for partners/Licensees reach their business targets, growth and profitability

• Work with a cross-functional Inspire team and Direct Manager for partners/Licensees reach their business targets, growth and profitability

• Influence partners/licensees on the value of the people development component of their business plan and provides guidance on organizational structure and succession planning

• Utilize our coaching model by seeking first to understand, providing candid feedback, offering suggestions, and committing time and resources. Building and developing the competencies of the partner/licensees of Inspire brand knowledge and operations.

• Management of Company budget with direct manager and Manages personal expenses, follows all policies and required procedures, and documents all franchisee interactions

EDUCATION AND EXPERIENCE QUALIFICATIONS:

• Minimum 4 years Bachelor's Degree or equivalent education and experience

• 7+ years of QSR/restaurant operations experience

• Demonstrated experience in new store openings and licensee/partner consulting in a multinational environment

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

• Excellent mediation and negotiation skills

• Ability to communicate effectively in English and ability to read, write & speak the language in the assigned region

• Demonstrated experience in providing technical and operational training

• Strong relationship building skills; able to motivate and coach with excellent communication skills

• Mind set on Customer Focus

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