Security Operations Manager

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. 

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. 

Job Description

In this role, you will manage the Security Operations and Engineering team. for HUB’s security tools and platform(s); developing and integrating them at every stage of their life cycle.  The Security Operations Manager will lead a team focused on all aspects of Security Operations including, but not limited to, application and platform administration, as well as production change scheduling.  They will work in close collaboration with Security Support Manager, Security Architects, Software Developers, Infrastructure Engineers, Production Support Analysts and Security Analysts to implement and support security architectures for Hub International.

Objectives of this Role

• Manages and is responsible for the successful completion of all tasks in assigned projects.
• Lead and manage a Security Operations Team focused on maintaining the availability and performance of HUB’s mission critical suite of security applications.
• Available 24/7 for any critical system issues that may arise that require immediate resolution, providing leadership and direction to a multi-disciplinary IT team.
• Work with IT teams to ensure managed environments and procedures comply with defined corporate security policies.
• Lead the creation of information security operational frameworks that are scalable, consistent, repeatable, and supportable.
• In concert with the ITSM/Tooling manager monitor systems and application performance and system resource utilization and recommend strategies to aid and optimize security controls.
• Identify potential technical issues and assist in engineering possible solutions
• Create a process to perform security tooling and policy platform reviews to promote continuous improvement in the organizations security tool set.
• Plan, organize, and execute multiple responsibilities to achieve project goals and provide technical leadership to move operational projects to completion.
• Engage with teams to practice continuous improvement in processes and tooling.
• Supervises assigned operations team members and performs personnel actions including hiring, individual goal tracking, training, performance evaluation.
• Maintains current knowledge of relevant technology, bringing forth ideas for modernization and improvement.

Daily and Monthly Responsibilities

• Communicate with stakeholders to assist in the identification of business, technical, and operational requirements.
• Analysis, of root-cause analysis for service interruption, to establish preventive measures, mitigations, or needed changes.
• Assist and conduct application stack and systems decomposition research.
• Evaluate security applications, infrastructure and associated costs at regular intervals
• Be responsible for analysis and recommendation of upgrades, design(s), changes, implementation specific to the support and scaling of HUB’s security tooling
• Review security specifications from clients and vendors to confirm adequacy, accuracy and functionality of proposed solutions

Skills and Qualifications

• Bachelor’s degree in technology or applicable experience.
• 10+ Years of experience with programming/scripting languages (Powershell, python, shell scripting)
• Extensive experience with: TCP/IP, DNS, CDN, HTTP, WAF, OAuth, SAML
• 3+ years of experience with cloud infrastructure as a service (AWS, Azure, GCP)
• 5+ years of experience with Microsoft Active Directory/Entra and O365 services and technology
• 5+ years of experience with security platforms (EDR, XDR, WAF, FW, SEIM, SOAR, etc), automation tooling
• Collaboration, prioritization, and adaptability skills
• Experience in project management, systems design and integration.
• Desire to continuously develop your skills and knowledge
• Thorough knowledge of layered systems architectures and layered solutions and designs
• Consultative skills, including the ability to understand and assist in applying customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements

Location: Flexible / Remote

JOIN OUR TEAM 

Do you believe in the power of innovation, collaboration, and transformation?  Do you thrive in a supportive and client focused work environment?  Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization?  When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service. 

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $120K to $165K and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

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