With moderate supervision, process and manage payments received, and provide related account support. Facilitate daily incoming cash, including credit cards, electronic funds transfers, live checks, and lockbox deposits. Provide financial, clerical, and administrative services to ensure efficient, timely, and accurate payments.
Actively support a continual pipeline of cash receipts across multiple bank accounts and accounts receivable systems
Responsible for the recording of all cash receipts, wire transfers, and other cash-related entries
Prepare and perform daily bank deposits and maintain historical cash receipts files
Review daily reports of applied credit cards, electronic funds transfers, live checks, and lockbox deposits for accuracy and completeness
Deliver daily reporting and historical data in support of cash inventory to management
Prepares timely and accurate billing and reconciliation reports as required
Research and resolve unapplied cash and unapplied credits to ensure accurate and timely cash application
Accurately performs billing, cash application, and reconciliation activities
Act as a point of contact for internal business partners regarding questions about credit cards, electronic funds transfers, live checks, and lockbox payments
Establishes effective partnerships and working relationships with relevant business partners to ensure timely resolution of issues
Appropriately contribute to the evaluation and resolution of situations that could have company-wide impacts to drive solutions as needed
Research customer data to assist in the identification and resolution of inadequacies of accounting information
Sort and distribute customer enrollment correspondence, update customer records as needed
Comply with and maintain data integrity of confidential information, security policies, and procedures
Additional general office duties as assigned
Job Specifications
Typically has the following skills or abilities:
One to two years of financial experience in insurance, retail, accounts receivable, banking, or call center
Ability to perform detailed work with numerical data and to make arithmetic computations accurately
Problem-solving skills, with the ability to identify and elevate problems
Interpersonal skills to effectively communicate with internal and external business partners
Effective written communication skills, including business writing, grammar, and punctuation, to correspond with customers
Ability to work within multiple systems to extract information needed to support customers and business partners
Organization and time management skills to prioritize multiple tasks
Proficient in a Windows environment with the ability to create and edit Excel spreadsheets
Available to work any shift and overtime as needed
Ability to type 35 wpm
Ability to perform 10-Key by touch (6,000 ksph)
Clean credit history as reported by credit report
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $15.75 - $22.58VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
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