Principal Technical Product Manager

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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

An eBay company, TCGplayer is on a quest to be the most trusted trading card game (TCG) platform — connecting and empowering the hobby community. Founded by and for TCG enthusiasts, we operate a global marketplace, and create tools, technologies and solutions that help small businesses simply and profitably sell TCGs at scale.

At TCGplayer, the Technical Product Manager team is crucial in shaping the future of our products through a strong focus on technical expertise. We collaborate with product managers to ensure our product roadmap is visionary yet achievable by engineering, operations, and support teams. Your responsibilities will include interdepartmental coordination, technology assessment, and contributing to product vision and market research. 

As a Technical Product Manager specializing in Warehouse Management System (WMS) integrations, you will be instrumental in integrating new WMS solutions into our existing systems. This role requires an in-depth understanding of the technical and strategic aspects of WMS technologies. You will work closely with engineering teams to interpret complex technical requirements and develop actionable plans that facilitate seamless integration with our current infrastructure. Your expertise will drive innovation, enhance product functionality, and ensure that our solutions not only meet but exceed industry standards. By focusing on the smooth integration of new WMS capabilities, you will contribute to more efficient and cohesive warehouse operations. Your leadership will be vital in overcoming the challenges of merging new technologies with established systems, ensuring our products remain at the forefront of the industry.

What you will accomplish:

• Will drive the successful execution of product development by fostering collaboration and coordination among product managers and technical teams, ensuring alignment with business goals. 

• Assess and implement necessary technologies, contribute to the product vision, and act as a product owner to keep team members informed. By identifying risks and leading project teams, they will ensure seamless execution and effective communication. 

• Manage requirements, ensure implementation aligns with expectations, and maintain documentation. Additionally, they will stay informed about industry trends, recommend new technologies, and define success criteria for testing and product acceptance, all while keeping the technical roadmap current and aligned with shifting priorities.

What you will bring: 

• 7+ years of experience as a Technical Product Owner or Technical Product Manager or Software development, designing and developing software solutions, with experience in Logistics and Fulfillment technologies such as Warehouse Management Systems (WMS), ERPs, etc.

• Mastery in technical product management and development methodologies, including Agile and contemporary customer- and design-centric practices, including the ability to establish standards and conventions for informed decisions, dependency management, and portfolio delivery.

• Proficiency with quantitative reasoning and modeling, including metric-informed decisioning, portfolio pricing and revenue models, and designing project- to portfolio-level operating metrics and KPIs.

• A relentless focus on customers and solving their needs, with experience deriving objectives from customer insights; a desire to regularly, directly interact with customers, and when appropriate, travel to meet with them, and TCGplayer HQ.

• A self-directed practice and ability to achieve results while proactively seeking out discussion and feedback from leadership, peers, and other team members on major deliverables, portfolio planning, and team processes.

• Experience with product lines analogous to TCGplayer: primarily ecommerce marketplace and SMB SaaS experience (supply chain, data analytics, content, mobile apps, and finance and customer service tooling experience is also valuable).

• Excellent communications skills with the ability to share complex concepts to a variety of audiences, both with internal team members and external customers; a bias towards operational scalability and documentation.

• Strong technical skills with understanding and/or hands-on experience in software development, mobile and web technologies, and data platforms; comfort with infrastructure and internal systems considerations for successful product development programs.

• Undergraduate and/or graduate degrees in computer science, engineering, or related experience.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer.

TCGplayer, a subsidiary company of eBay, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at careers@tcgplayer.com.  We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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