Service Cloud/Experience Cloud Lead

Job Title:

Service Cloud/Experience Cloud Lead

Job Description

We are seeking a skilled Service Cloud/Experience Cloud Engineer with a minimum of 4 to 8 Years of experience in Salesforce development.
This position focuses on enhancing customer experience through effective solutions and leveraging Salesforce capabilities.

Key Responsibilities:

• Lead the design, development, and implementation of Service Cloud and Experience Cloud solutions.
• Utilize Salesforce APEX, Lightning Web Components (LWC), and declarative tools (Flows, Forms, Workflows) to configure and customize applications.
• Collaborate with cross-functional teams to enhance partner and customer communities.
• Ensure the delivery of high-quality, impactful Salesforce applications that align with business objectives.
• Mentor junior developers to improve technical skills and foster team collaboration.
• Stay current with Salesforce best practices and actively participate in continuous learning.

Requirements:

• Minimum of 4-8 years of experience with Salesforce development.
• Proficient in Salesforce APEX, Lightning Web Components (LWC), and declarative tools (Flows, Forms, Workflows).
• Strong experience working with partner & customer communities.
• Active Salesforce certifications required; at a minimum, candidates must possess the Platform Developer I (PD1) certification.
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Additional Salesforce certifications (e.g., Service Cloud, Experience Cloud).
• Experience in Agile methodologies.
• Familiarity with integration of third-party applications.

Location:

IND Work-at-Home

Language Requirements:

Time Type:

Full time

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