Offer summary

Qualifications:

High School Diploma or equivalent required; Medical Billing Certificate preferred., At least 2 years of experience in healthcare with a focus on demographics and insurance entry., Knowledge of reimbursement processes, billing, and accounts receivable is essential., Strong computer skills, particularly in MS Office, and excellent communication skills are necessary..

Key responsibilities:

Update account information based on client requisition and supporting documents.

Resolve complex preprocessing errors to ensure timely and accurate claim submission.

Assist with training new team members and cross-training on specialized queues.

Collaborate with teams to optimize efficiencies and maintain productivity as set by management.

Job description

Description

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics has an opening for a Billing Preprocessing Specialist I who wants to continue to learn in order to allow our company to grow. This position is a Monday – Friday 8am -4:30pm, Remote role to work an Eastern time zone day shift.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

In error work queue, enters patient demographics and insurances into a proprietary database using company-specific software and company requisition completed by ordering customer. Ensures accurate patient insurance assignment in accordance with company policies. Confirms diagnosis code shown on requisition has been entered on the account. Resolves all preprocessing errors ensuring consistent workflow. Ability to troubleshoot specialty work queues based on active billing guidelines.

Responsibilities:

Update account information based on a review of client requisition and supporting documents
Ensures appropriate dates of service are utilized in accordance with CMS Laboratory Date of Service Policy
Ability to resolve complex preprocessing errors in specialty queues
Resolves preprocessing errors to ensure timely and accurate claim submission
Assists with cross-training of other team members on specialized queues
Assists with training new team members as needed
Collaborates with ILAB and Data Specialist team to optimize efficiencies across front-end
Contributes to team effort by accomplishing goals as assigned by management
Maintains individual productivity as set forth by management
Maintains accuracy by following policies and procedures; reporting needed changes to management
Maintains customer confidence and protects data by following HIPAA compliant regulations
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Experience & Required Qualifications:

High School Diploma or equivalent
Medical Billing Certificate Preferred
2+ years of experience in Healthcare
Minimum experience for this position should have at least 2 years of healthcare background and a proven track record entering demographics and insurance
Capable of adapting to multiple applications of software, TelCor preferred
Knowledge of reimbursement processes, billing, and accounts receivable
Thorough knowledge of preprocessing errors or rejections that prevent claim submission
Solid computer skills with emphasis on MS Office products
Must be comfortable working in a close-knit, team environment where attitude and work ethics are a priority
Excellent written and verbal communication skills

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

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